We wish all of our customers to get the best data packages, at the lowest possible price. This Fair Usage Policy ("FUP") is designed to prevent fraud and abuse of our plans by a small number of users.
Subject to this FUP, CMI's data packages(“Package”) allow unlimited data usage in the applicable plan countries.
CMI's plans are for private personal and legitimate business use only (personal or business communications) in accordance with Terms & Conditions and this FUP (“Legitimate Use”). The following is a non-exhaustive list of practices that would not be considered Legitimate Use:
- Using plans for telemarketing or call centre operations;
- Re-selling plan data;
- Sharing plans between users whether via a computer or any other means;
- Use the Package to generate income for yourself or others, other than for your individual business communications (and subject to Section 4.1 of the Terms & Conditions); and
- Unusual data usage patterns inconsistent with normal, individual plan use
Other practices may be relevant in determining Legitimate Use and CMI reserves the right to take into account any unlawful, prohibited, abnormal or unusual activity in making its determination. CMI may at its option, terminates its relationship with you, or may suspend your Package plan immediately if it determines that you are using your plan contrary to this FUP or CMI's Terms & Conditions. Where reasonably practicable, CMI will provide you with notice of improper usage before suspension or termination of your plan.
© CMLINK (M) SDN BHD – Last revised: July 2019